What to expect


What can you expect from us as a young person?

We will arrange to meet you pre-placement.  This will normally occur where you are currently living or for a coffee/tea at our Hub with the intention of discussing the next steps. Based on the outcomes of our meeting we will finalise the next steps. So what would this look like:

  • On-going support and guidance

  • A warm and comfortable place to come and talk to someone

  • Accommodation which is stable, well maintained and furnished to a high standard

  • Your bedroom or flat will be fully furnished including a single bed, bedding, a set of drawers and a wardrobe. All other facilities are communal (unless you are in your own flat) to facilitate social activities and wellbeing - the living room has comfortable seating, a TV and Broadband amongst other homely decorations.  

  • Our kitchens are fully equipped with a range of cooking equipment; cooker; microwave, a kettle, a toaster, white goods (washing machine, fridge) and a dining room table and chairs to encourage eating socially together

  • Free Broadband

  • Your own private room or flat

  • You will be provided with a toiletry and food starter pack

  • Financial advice

  • Accommodation available 365 days a year

  • A tailored and bespoke independent living programme, including home management and budgeting

  • Assistance to register with local health providers including signposting to the local services and additional support including counselling; drug and alcohol; sexuality, sexual health; anger management and self- harm

  • Access to advocacy services

  • Provide information and guidance on self-care and personal hygiene

  • Emotional development and resilience support sessions

  • Travel training and general work-based expectations

  • Support in joining the Care Leavers Association as appropriate and a national voice for peer support and guidance

  • Offer advice, guidance and encouragement to access education, employment and training

  • Assistance with future housing to work towards a seamless transition

  • Positive communication with service providers and the community

  • Qualification registration support and guidance

  • Positive relationship building with peers, family, professionals, friends and significant others

  • Bespoke support packages

  • Support hours dependent on individual needs